Preparing for a pest inspection

Before the visit

• Keep a short note of what you've seen, where and when.
• Photograph evidence — droppings, damage, insects — with something for scale.
• Leave evidence in place where it's safe to, so it can be read in context.
• Clear access to under-sink cupboards, the loft hatch, meter and boiler cupboards and any outbuildings.
• Tell us about children, pets, allergies or anyone vulnerable in the property.

Things to avoid

• Don't move suspect furniture between rooms, especially if you suspect bedbugs.
• Hold off on shop-bought sprays or foggers before the visit; they can make pests harder to find.

For landlords and businesses

Let tenants or staff know about the visit, and gather any previous pest records. For premises, a simple floor plan is useful. See commercial pest care.

After the inspection

You'll receive an explanation of what was found and a proposed plan with the price, agreed before any work. If treatment goes ahead, you'll be given preparation instructions tailored to your property — please follow those rather than general advice.